Privacy Policy

Privacy Policy

Overview

This Privacy Policy describes how our website (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit our site or make a purchase.

By using our website, you agree to the practices described in this policy, including our messaging terms and privacy practices where applicable.

Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Device Information

Examples collected:

  • Web browser version
  • IP address
  • Time zone
  • Cookie data
  • Pages or products viewed
  • Search terms and site interactions

Purpose of collection:

  • To properly load and display the website
  • To analyze usage and improve performance

Collection method:
Automatically via cookies, log files, tags, and pixels

Order Information

Examples collected:

  • Name
  • Billing and shipping address
  • Payment details
  • Email address
  • Phone number

Purpose of collection:

  • Process and fulfill your order
  • Handle payments and shipping
  • Send confirmations and updates
  • Prevent fraud and ensure security
  • Provide relevant offers (if opted in)

Customer Support Information

Purpose:
To provide assistance and respond to your inquiries

Collection method:
Provided by you when contacting support

Minors

This site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.

If you believe a child has provided us with Personal Information, please contact us to have it removed.

Sharing Personal Information

We share your information with trusted service providers to operate our business, including:

  • Payment processors
  • Shipping partners
  • Analytics and advertising providers

We may also share information:

  • To comply with legal obligations
  • To respond to lawful requests
  • To protect our rights

Behavioural Advertising

We may use your Personal Information to provide targeted ads or marketing communications.

Examples:

  • Google Analytics to understand site usage
  • Advertising partners to show relevant ads

You can opt out of personalized advertising via:

  • Facebook Ads settings
  • Google Ads settings
  • Bing Ads settings
  • Digital Advertising Alliance opt-out portal

Text Marketing & Notifications

By entering your phone number at checkout or subscribing, you agree to receive text messages related to:

  • Orders and updates
  • Abandoned cart reminders
  • Promotional offers

Key details:

  • Message frequency may vary
  • Standard message/data rates may apply
  • Consent is not required for purchase

To unsubscribe, reply:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

For help, reply HELP or contact us directly.

We may use third-party platforms to send messages and process related data securely.

Legal Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

Automated Decision-Making

We do not engage in fully automated decision-making with significant legal effects.

However, limited automated systems may be used to:

  • Detect and prevent fraud
  • Temporarily block suspicious activity

Data Retention

We retain your Personal Information for our records unless you request deletion.

Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your data
  • Correct or update your data
  • Request deletion
  • Transfer your data

To exercise these rights, contact us at support@mycozybean.com

Cookies

We use cookies to:

  • Enable core website functionality
  • Remember your preferences
  • Analyze site performance
  • Support marketing efforts

Cookies may be:

  • Session cookies (expire when you close your browser)
  • Persistent cookies (remain for a set period)

You can manage cookies through your browser settings. Disabling cookies may impact site functionality.

Currency & Location

By using our site, you agree that third parties may process your IP address to determine your location for currency conversion.

A temporary cookie may store your selected currency for a smoother browsing experience.

Do Not Track

We do not respond to “Do Not Track” browser signals due to the lack of a consistent industry standard.

Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operations.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact our support team at support@mycozybean.com